InsightsSmall Cause, Big Impact: Production Halt in Pretzel Manufacturing

An inconspicuous solder mask triggered machine downtime and revenue losses.

failure analysis When Pretzel Production Stalls

Homemade pretzels are the hallmark of any good Bavarian bakery. But what happens when the pretzel baking machine suddenly stops working? Not only are customers left disappointed, but the bakery itself faces significant revenue losses. A machine breakdown can quickly become a serious problem that calls for swift solutions.

problem descriptionReliability Test Reveals Weakness in Control Module

As part of the troubleshooting process, an end-of-life test was carried out to identify the cause of the unexpected machine downtime. This brought a module into focus that was responsible for motor control. Although it was coated with a special protective layer intended to increase robustness, functional limitations became apparent.

Further analysis revealed significantly increased contact resistance at the pins of the signal connector. This impaired the control function and was ultimately responsible for the machine failure.

Once the circuit board has been successfully cleaned, the engineer holds it in his hand to check for residues. | © @The Sour Cherry Fotografie - Michaela Curtis

failure analysisThe Hidden Source of the Malfunction

In the next step, the affected module was examined in greater detail. The initially suspected link to the coating process was quickly ruled out—it was not responsible for the malfunction.

Instead, signs of previously unexplained sulfur corrosion were discovered. A detailed analysis of all materials and components used ultimately revealed the true cause: the solder mask released sulfiding substances. This reaction led to increased contact resistance in the connector and, consequently, to the control system malfunction.

The picture shows a baker in a bakery taking pretzels out of the oven. | © Kzenon – stock.adobe.com

solution The Solution Was in the Details: Temperature Control Adjusted

Based on the detailed failure analysis, an effective solution was developed for the customer. By specifically optimizing the temperature control in the coating curing process, the outgassing of volatile components from the solder mask could be reliably prevented. As a result, sulfur-induced corrosion on the connector pins was permanently eliminated.

Even when the root cause is not immediately obvious, one thing is clear: with systematic analysis, even unexpected sources of failure can be resolved sustainably. This ensures that your production keeps running and your customers can continue enjoying their pretzels as usual.


 

What Challenge Can We Help You With?

Contact us for tailored solutions!


Assemblies Improving protective coatings

whitepaper-collectionImproving the Quality of Protective Coatings

This Whitepaper explores how production parameters affect conformal coatings in electronics during thermal shock tests, revealing that production residues contribute to failures. Cleaning procedures positively influence performance, with the paper offering a ranking of factors influencing thermal shock resistance.

Request your free Whitepaper


get more insightsThis Might also Interest You:

The image shows an electronic assembly in the context of technical cleanliness. | © @ZESTRON

Clean or Not Clean?

Is technical cleanliness still guaranteed without the intermediate cleaning step?

Read more

A close-up of a blue circuit board is shown, with a model car on the top left-hand side.

Safety and Quality Standards in Automotive Manufacturing

Avoid Costly Recalls and Secure Your Production Line with Tailored Quality Solution

Read more

A car radio is shown. A person is turning the volume control.

Avoid Recalls: When Volume Controls Fail

How unnoticed supplier changes can cause costly recalls in car radios.

Read more